Q: Why hire LoLa as my beauty professionals?
A: Hiring #teamLoLa is important for many reasons:
- We specialize in bridal. This is our full time job! We love making women feel beautiful and will do everything we can to acheive your perfect look.
- We can come to you. Having us on-location makes your day hassle-free!
- We do hair and makeup that is intended to last all day.
- We use high-quality products that will make you look perfect in pictures and in person.
- We can accommodate large parties. We can provide a large team of beauty specialists trained by Lo and La.
- You want to feel pampered.
- We are knowledgeable about current beauty and bridal trends.
- You won't have to have to worry about doing it yourself!
Q: What is the LoLa Luxe package?
A: The "LoLa Luxe" Package is $450 (bride only) and includes:
- trial run/consultation including airbrush and lashes,
- directors chair and makeup light,
- high-quality makeup, brushes, and tools
- extra time allotted for the bride (2 hours)
- travel within Austin City Limits
There are plenty of time slots each wedding day, but if for some reason Lorena and Lauren are not available or not able to accommodate your schedule, we also have three senior artists that have been fully trained by Lo and La. They have years of bridal experience and have completed many weddings as the lead stylists. They also have the high-quality makeup, brushes, and tools needed to achieve your flawless bridal look!
Q: How long will my makeup last?
A: We use high-quality makeup that is designed to last throughout your entire wedding day. Laugh, hug, and dance!
Q: Do you provide a trial run?
A: One trial run is included in the "LoLa Luxe" package. Additional sessions are always available for an additional fee. Many times, we meet with brides for engagement photos, bridals, rehearsal dinner, and wedding day!
Q: What happens at the trial run? How long does it take?
A: Trial runs are a great way to get an idea of what style you want for wedding day. Trials consist of a full consultation, airbrush makeup and lashes (if desired), and veil/hair piece placement. The appointment will take place at our studio located at 911 W. Anderson Lane #119. Please come to appointment with clean, dry hair and makeup-free face. Moisturizer is okay, as long as there is no SPF. Please also provide a few inspiration photos so that we can get a better idea of the look you want to achieve. Trials usually take about 1.5 - 2 hours.
Q: Is a trial run required? What if I choose not to have it?
A: Trial runs are not required but highly recommended. It is not only a way to see your look before hand but helps us understand your skin and hair type so that we are fully prepared for your wedding day. It reduces stress on wedding day and saves time because your artist will know exactly what to do! Additionally, we do not guarantee a stylist without a trial.
Q: I'm not sure what look I want on my special day. Can you help?
A: Absolutely! We suggest browsing pinterest, magazines, or even our Instagram or website. That gives us a better idea of your personal style. From there, we will ask questions about how you want to look and what you want to focus most on (eyes, lips, skin, etc.). We will then combine our knowledge with your preferences in order to achieve the perfect look for YOU!
Q: Can I use my bridal portraits/engagement photos as my trial run?
Yes! Using your trial run hair and makeup for pictures is a great idea because you will be able to see how it photographs.
Q: Do you come to me on wedding day?
A: Yes! We also have a studio that could accommodate small wedding parties, if available.
Q: Is there a travel fee?
A: The "LoLa Luxe" package includes travel within the Austin City Limits. Anything outside of Austin will require a travel fee based on distance.
Q: Is there a minimum amount of services required in order to book?
A: On Saturdays during peak seasons (Mar-Jun & Sept-Nov), we require at least 10 services (non-peak minimum is 8). Any individual service counts as "1". For example, if you are getting hair AND makeup, that would count as 2 services. Flower girls do not qualify to meet the minimum.
Q: How many people can you accommodate?
A: As many as you'd like! We have a large team and have been able to do as many as 20 people at one wedding.
Q: How long does it take for each person?
A: Each service takes approximately 30 min. We always schedule at least an hour of extra time as well! We are efficient with our time, but will not make you feel rushed. Please allow 2 hours for the bride.
Q: What do you want us to with with our hair and makeup for wedding day?
A: We ask that everyone's hair be clean and DRY. It is important for everyone to show up with dry hair so that we can stay on schedule. Please also arrive with a clean, makeup-free face.
Q: I'm ready to book, how do I do that?
A: A signed contract with the accurate number of services and $450 deposit is needed. The $450 covers the cost of the trial run as well the brides wedding day services. The $450 will be credited towards your total balance on wedding day.
Q: When is the final balance due?
A: The final balance is due 30 days prior to the event.
Q: What kind of payment do you accept?
A: For the $450 deposit
For remaining balance:
- ONE check made out to "LoLa Beauty" (from the bride or bride's family, please)
- cash (all together)
- Venmo (one transaction from the bride)
- credit card (3% processing fee)
- we do not accept individual payments or cards on wedding day
Q: What's Venmo?
A: Venmo is an application for charging and paying your friends. It's completely free and secure and super easy to use. We love it for weddings because you can have all your bridal party pay you thru the app and then you can just pay us with a click of a button! Download it free here: www.venmo.com
Q: Is gratuity included in your rates?
A: Gratuity is not included, but greatly appreciated! Feel free to tip your stylist during your trial or on wedding day. All stylists will split tip evenly because we work as a team!
Q: What is your cancellation policy?
A: If you want to decrease the number of services or cancel within 30 days of your wedding date, we will require 50% of the cancellation amount. For ex. If you want to remove one hair and makeup ($150), we will still require payment of $75.